We are in this together! Our teams at 1ST Airport taxis wish you and your families
the best of health during this unforeseen pandemic.
COVID-19 Precautionary Measures
Informational Guide to London Heathrow Airport Terminal 2
The pickup point for Terminal 2
is located at car park level one, which is the same level as the arrivals hall.
The distance between the arrivals and
the pickup point is around 100 yards
and an estimated 2-minute walk.
If you realise your email is incorrect, please contact us through live chat,
email or telephone,
so our support team can amend your details and re-send you the booking
Your driver will call you on your contact number, which you have
provided to us before he/she arrives. You can reach your driver
directly through text message or by telephone, and we will also offer
link to track your driver. Our customer support team is also
available 24/7 to
answer any queries and to provide assistance.
The meet and greet procedure involves your driver personally receiving
you from the
arrivals hall from inside the terminal, outside Costa Café. Your driver will
be waiting for you with your name written on a name board.
1ST Airport Taxis will
communicate all crucial information to all clients through live chat,
WhatsApp, SMS and email. Clients will receive all booking information
any online receipts through these methods.
Our clients are also able to access their driver’s information through
our 1ST Airport Taxis app.