Border control info Luton Airport LLA

e-Passports contain a chip which holds data about the holder, and you can access the eGates if you are from one of the following countries or regions:

• UK
• USA
• Australia
• Canada
• EEA countries including Norway
• EU
• Iceland
• Japan
• Liechtenstein
• New Zealand
• Singapore
• South Korea
• Switzerland

Your passport should have a biometric symbol on the front of it, and you should be over 12 years old, and accompanied by an adult if you are under 18 years old.

You will still need to see an immigration officer if you are:

• You are coming for short term study or certain types of work
• A family with children under 12 years old
• An EU traveller with a national identity card

If you are not eligible to use these eGates, or you would rather not use them, you should wait in line for the next available border force officer. You will see signs for EU Passport and Non-EU Passport lanes, and you should follow the option that is right for your requirements.

Any group travelling with a child, under the age of 18, where the parent isn’t present, or the child’s name is different from the parent, it is likely that passport officers will ask a few questions to establish the relationship between the adult and child.

This is likely to be frustrating for travellers looking to pass through border control as effortlessly as possible, but it is a necessary part of the border control service. You will find that border control staff will look to pass you through as quickly as they establish the relationship between the adult and child.

To facilitate the process, the adult should carry copies of:

• A birth or adoption certificate which details the relationship between the adult and child
• A marriage or birth certificate for parents who hold a different surname from the child
• If you aren’t the parent of the child, you should carry a letter from the child’s parent(s) which states you have authority to travel with the child