September 26, 2023
At 1ST Airport Taxis, we're committed to providing safe, comfortable, and accessible travel for every guest. We do our best to accommodate guests who require additional assistance and aim to make every journey as smooth and stress-free as possible.
We can assist guests with a variety of travel requirements, including.
- Reduced mobility
- Wheelchairs and other mobility aids
- Hearing or visual impairments
- Assistance animals
- Additional boarding or luggage assistance
- Other accessibility or mobility requirements
Requesting Special Assistance
If you require additional assistance, please include your requirements in the Special Requests or Notes for the Chauffeur field when making your booking.
Providing this information in advance allows us to prepare for your journey and allocate the most suitable vehicle whenever possible.
If you're travelling with a wheelchair, mobility scooter, walking aid, or other assistive equipment, please include the approximate dimensions and whether it folds. This helps us ensure there's sufficient space for both guests and equipment.
Choosing the Right Vehicle
For guests travelling with larger mobility equipment or additional luggage, we may recommend booking one of our larger vehicles, such as an MPV, Executive MPV, or Minibus, depending on your travel requirements and group size.
Vehicle availability may vary depending on your pickup location and the type of assistance requested.
Book in Advance
To help us make the appropriate arrangements, we recommend booking your journey as early as possible, particularly if you require additional assistance or a larger vehicle.
Early booking gives our team more time to prepare your journey and helps us provide the most suitable service for your individual needs.
At 1ST Airport Taxis, we're dedicated to delivering an inclusive, reliable, and professional travel experience. Our team will always do its best to accommodate your requirements and ensure you travel safely, comfortably, and with confidence.