Help and Support FAQs

Who is 1ST Airport Taxis?

Meet & Greet service ensures that you will get picked up right after your flight, regardless of if it is late. Your driver will wait in arrival hall with your name board and great you.

What services do you offer?

This service that we provide is a simple, streamlined way to reserve a taxi in locations all over the world, with a price that is guaranteed and the ability to cancel for free.

Take Paris for example, we’ve researched every single taxi company throughout the French capital city and discovered the best combination of quality, service, cost-effectiveness and vehicle choice – so all you need to do is book, relax and enjoy.

What is a Meet & Greet Service?

Meet & Greet service ensures that you will get picked up right after your flight, regardless of if it is late. When you book, give us your flight number or the airport that you are flying from, and we’ll adjust the time you are getting picked up automatically as needed.

Whether your flight lands exactly on time, early or late, we will be there at the reserved time and we’ll wait up to 45 minutes after your flight has arrived. This ensures you have enough time to get through security and get your bags from the baggage claim.

What is an Economy Private Transfer?

This type of service is offered if you would like to reduce the cost of your transfer by removing the Meet & Greet Service. Your driver will not meet you at Arrivals if you book this type of transfer.

You will call them after you have gotten your bags and will follow the pick-up instructions in the email you receive when you book. Your waiting time is 30 minutes from when you call.

Why book with 1st Airport Taxis?

We make it simple to pre-book a trusted, quality taxi anywhere in the entire world for the best price.

We work hard to compare and contrast the prices of all of our partners and only ever provide you with the cheapest fare for your travels, whether you are reserving a Luxury minibus or a standard taxi.

We also only work with local drivers who are professionals. Each and every booking comes standard with free cancellation. Book now here.

What vehicles do you offer?

We offer a wide range of vehicles that you can book through 1ST Airport Taxis. Choose from popular models like Luxury and Executive models, or four-seater Standard cars. Larger groups can select various size vehicles to fit their needs.

We would absolutely love to tell you exactly what model and make your ride will be, but we cannot guarantee a specific vehicle. Instead, you can select a class of vehicles. Here are some examples:

  • Standard - Skoda Octavia or similar
  • Executive - Mercedes Benz E-Class or similar
  • Luxury - Mercedes Benz S-Class or similar
  • People carrier - Peugeot 5008 or similar
  • Large people carrier - Ford Tourneo or similar
  • Minibus - Renault Master or similar
  • Executive people carrier - Mercedes V-Class or similar

Important: When selecting the type of taxi you will book, please ensure that you check the capacity for luggage and passengers to match your personal needs.